Services

Sewer Defects: From detection to new installation

When trenchless is no longer possible: Our solutions for complex cases

Sometimes a sewer system is so badly damaged that CIPP lining reaches its limits. In other cases, local conditions, such as an insufficient safety distance to gas pipes, rule out trenchless new installation.

It is precisely for these complex cases that we are your specialist. As a full-service provider for all areas of sewer technology, our work always starts with a precise analysis of the situation. If the route of the pipe is unclear, the first step is to locate it exactly using a radio sonde. Based on all the facts, we then choose the most suitable method for you: horizontal drilling for trenchless new installation or, if unavoidable, professional new installation using the open-cut method by our experienced construction team.

Frequently asked questions

Here you will find answers to the most frequently asked questions about sewer defects.

How is a sewer pipe failure repaired?

Every project starts with precise analysis and planning to keep the intervention as small as possible. Often, the first step is to locate the exact route of the sewer pipe using a radio transmitter (sonde). Based on this analysis, we discuss with you whether a new installation using the open-cut method or horizontal drilling is the best solution for your situation. We only start the work once the entire process and the costs are transparent to you. As your full-service provider, we coordinate all the necessary construction work.

Why isn't trenchless rehabilitation always the solution?

Trenchless rehabilitation is our preferred method. Sometimes, however, the old pipe is too badly damaged because it has collapsed, or trenchless new installation (horizontal drilling) is not possible because there is not enough safety distance to other utility lines (e.g. gas). In these cases, the open-cut method is the best solution.

What exactly does “new installation using the open-cut method” mean?

This means that we dig a trench at the point of damage to expose the defective pipes. The old pipes are then removed and replaced with new, modern pipe systems. After a leak test, the trench is properly backfilled and we professionally restore the surface.

Does my entire garden have to be dug up?

No. Our aim is always to keep the intervention as small as possible. Thanks to precise pipe location technology, we limit excavation work to the area that is absolutely necessary. We work cleanly and efficiently and professionally restore all surfaces at the end, so that as little as possible remains of the construction site.

Do you handle the entire process, including the construction work?

Yes, absolutely. That is one of our biggest benefits. With us, you have a single, reliable partner who manages the entire process — from analysis and excavation work to the final restoration of the surface. This avoids coordination problems for you and guarantees the highest quality.

From location to new installation: our expertise for sewer pipe failures

Pipe location with a radio sonde

Locating a sewer pipe with a radio sonde (transmitter) is always necessary when the exact route and depth of pipes are unclear. This is particularly important before planned earthworks and drilling, to avoid expensive damage to the existing sewer system. It is the professional approach when there are no or only inadequate construction plans, and it ensures maximum planning reliability.

Key features at a glance:

  • Application: Exact location of pipes before construction, earthworks or drilling, as well as locating collapsed sections.
  • Key advantage: Maximum planning reliability and prevention of expensive damage to existing sewer systems.
  • Technical details: Precise determination of the route and depth of pipes using modern sonde technology.

New installation using the open-cut method

If trenchless rehabilitation or new installation is not technically possible, the open-cut method is the professional and safe solution. As your full-service provider, we handle all sewer and construction work from a single source. This saves you coordination problems with external companies and guarantees a professional repair of your sewer system.

Key features at a glance:

  • Application: New installation or repair of pipes in the event of severe damage (e.g. collapse) or when trenchless methods cannot be used.
  • Key advantage: You get all services from a single source – from earthworks and excavation to replacing the pipes and restoring the surfaces.
  • Technical details: Includes all construction work, including any necessary courtyard and basement restoration.

Horizontal drilling

Where local conditions permit, horizontal drilling is the most economical and resource-efficient method for installing new pipes without trenches. A new pipe route is “shot” underground, requiring only minimal intervention at the surface.

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Service Area for Pipe Cleaning, Sewer Rehabilitation & Sewer Technology

We offer our full range of services to private households, property management companies, and commercial businesses throughout Vienna, Lower Austria, and Burgenland. For larger jobs and planned projects, we also operate on a supra-regional basis.

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Pipe Cleaning & Drain Clearing in Vienna

We provide fast and reliable pipe clearing services across all 23 districts of Vienna. DerKanal is your specialist for professional pipe and sewer cleaning as well as rapid drain clearing – whether in Donaustadt, Favoriten, or Floridsdorf. From our main office in 1230 Vienna-Liesing, we coordinate every job directly across the entire city area.

Sewer technology in Vienna, Lower Austria & Burgenland

Our entire service portfolio is available to you without restriction throughout Vienna, Lower Austria, and Burgenland. DerKanal is your reliable specialist for professional drain cleaning, trenchless sewer rehabilitation, separator cleaning, and leak testing. Whether in St. Pölten, Wiener Neustadt, Baden, Mödling, Klosterneuburg, Eisenstadt, Neusiedl am See, or Oberwart—we provide all services directly on-site.

Major projects & specialized work across Austria

For comprehensive and planned projects—such as liner rehabilitation, specialized milling work, and backflow protection—we extend our service radius to support you in Styria (e.g., Graz, Leoben, Kapfenberg), Upper Austria (e.g., Linz, Wels, Steyr), Carinthia (e.g., Klagenfurt, Villach, Wolfsberg), and Salzburg.