Emergency Drain Service Vienna, on call for you 24/7
Blocked drain, overflowing toilet or water standing in the sink? That is exactly what we are here for. Our emergency drain service is available around the clock and quickly on site in every district of Vienna.
- Available 24/7, 365 days a year, including public holidays
- You speak directly to a specialist, no call center!
- No hidden costs, no deposit, no cash payment
- State-of-the-art technology and expertise for fast solutions
- Over 25 years of experience with pipes and sewers
First aid: what you can do until we arrive
Stop the water flow: do not flush again, turn off the tap, stop the washing machine and dishwasher.
If water is leaking, close the main valve of the apartment and soak up the water with towels.
Do not use chemical drain cleaners: they hardly dissolve deep blockages, attack pipes and seals, and put you and our technician at risk during the job.
Photograph the damage: the photos help later when dealing with your insurance and property management.
Blocked drain? These are the emergencies we help with
It is an emergency when the water in the toilet rises to the rim, pushes up out of other drains or is already escaping. You should not wait either if several drains are gurgling at the same time or there is a sewer smell. Home remedies will not help at that point, and floors, walls or the apartment below are at risk of damage.
Whether in an apartment, a residential building, your business or a public facility: we fix blockages and emergencies involving pipes and sewers.
Call our emergency drain service, even in the middle of the night. If you are not sure whether it is really an emergency, we will assess the situation together on the phone, free of charge and without obligation. If a call-out is needed, we will set off right away.
Blocked toilet
usually caused by wet wipes, hygiene products or deposits
Blocked kitchen sink
Grease, food scraps and coffee grounds in the pipe
Blocked shower or bathtub
Plugs of hair and soap residue
Blocked washbasin
Blockage in the trap or connecting pipe
Blocked stack
Water pushes up, often several apartments are affected
Floor drain in basement, yard or balcony
Leaves and dirt block the drain
Blocked downpipe
Rainwater backs up and overflows
Flooded basement or underground garage
We quickly pump out water and sludge
Backflow after heavy rain
House sewer or underground drain blocked, with permanent backflow protection on request
Grease separators in restaurants and businesses
blocked separators and inlet pipes
How a call-out by our emergency drain service works
From your call to a free-flowing drain: this is how we help you in an emergency.
Call us
You can reach us around the clock on +43 50 481 41 41. No call center, but a specialist directly on the phone.
Initial assessment by phone
Together we clarify what has happened and how urgent the situation is. The initial assessment is free of charge and without obligation for you. If you can solve the problem yourself with a quick tip, we will tell you.
Call-out on site
In an emergency, our technician sets off immediately. On site, the technician assesses the situation and discusses the approach and the expected effort with you before starting work.
Problem solved and documented
We clear the blockage and leave everything clean. We document the job for your insurance or property management.
How much does the emergency drain service cost in Vienna?
The costs depend on where the blockage is and how complex it is to clear. As a first guide:
Blocked drain, e.g. in kitchen, bathroom or toilet
approx. €150 to €400Guide price incl. call-out and VAT
Stack, underground and collector drain
approx. €300 to €600Guide price incl. call-out and VAT
Fair and transparent: You pay no deposit, nothing in cash at the door, and there are no surprises on the invoice. Where possible, we bill your insurance or property management directly.
Modern technology instead of chiseling
We use the right technology for every blockage. Our rule: as little intervention as possible, as much as necessary. We break up solid deposits, grease and limescale crusts with an electromechanical drain snake, and we clear stacks and underground drains with high-pressure jetting. If a blockage keeps coming back, we look inside the pipe with a CCTV sewer inspection and find the cause. This way we solve most problems directly inside the pipe. If a pipe is damaged, we rehabilitate it with CIPP lining, without chiseling or digging.
Trusted by Viennese households, property managers and businesses
Our technicians know Vienna's buildings: old cast-iron and clay pipes in Gründerzeit buildings, long stacks in municipal housing, modern piping systems in new builds. That is why, alongside many private customers, property managers, housing associations and public clients trust us too.
Emergency drain service in all 23 districts of Vienna
From our base in 1230 Vienna-Liesing, our teams are on the move throughout Vienna. After your call, the next available technician sets off right away, from the Innere Stadt to Donaustadt.
We are also there for you in Lower Austria and Burgenland. Find out more about our sewer emergency service.
- 1010Innere Stadt
- 1020Leopoldstadt
- 1030Landstraße
- 1040Wieden
- 1050Margareten
- 1060Mariahilf
- 1070Neubau
- 1080Josefstadt
- 1090Alsergrund
- 1100Favoriten
- 1110Simmering
- 1120Meidling
- 1130Hietzing
- 1140Penzing
- 1150Rudolfsheim-Fünfhaus
- 1160Ottakring
- 1170Hernals
- 1180Währing
- 1190Döbling
- 1200Brigittenau
- 1210Floridsdorf
- 1220Donaustadt
- 1230Liesing
Frequently asked questions about the emergency drain service in Vienna
Is the emergency drain service in Vienna available around the clock?
Yes, our emergency drain service is there for you throughout Vienna 24 hours a day, 365 days a year, including nights, weekends and public holidays. On the phone, you speak directly to a specialist.
How quickly will the emergency service arrive in my district of Vienna?
In an emergency, the next available technician sets off as quickly as possible, in most cases immediately. Because our teams are on the move throughout Vienna, we reach you quickly in all 23 districts.
How much does an emergency drain service cost in Vienna?
A blockage in an apartment usually costs between €150 and €400, and for stacks, underground and collector drains between €300 and €600, including call-out and VAT. We never ask for a deposit or cash payment.
Building insurance often covers the costs, provided blockages are included in the policy.
Who pays for the emergency drain service in a rented apartment in Vienna?
That depends on where the cause lies. Everything permanently attached to the building, i.e. pipes in walls or floors and the shared stack, is usually the responsibility of the building owner or the building insurance. Parts outside the wall, such as the trap under the washbasin, are usually your responsibility as the tenant. In most cases, we can bill your property management or building insurance directly.
What should I do if the toilet is blocked?
Do not flush again, or the toilet may overflow. For a minor blockage, simple remedies often help. You can read which ones in our guide Clogged toilet: the best pro tips. If the water still rises, give us a call.
Can I clean a blocked drain myself?
Minor blockages can often be cleared with home remedies. You can find out which ones really help and when you need a professional in our article Cleaning a drain: the best home remedies. If the water still does not drain afterwards, our emergency drain service in Vienna is there for you.
Blocked drain? We will get things flowing again.
Our emergency service is there for you around the clock throughout Vienna.