Services
Maintenance & repair: Professional care for your wastewater infrastructure
Your partner for scheduled maintenance
A functioning sewage infrastructure is essential for every property. Ensuring long-term functional reliability and at the same time keeping costs predictable is a central task for owners, property managers and facility managers.
This is exactly where we come in as your strategic partner. We offer you individual maintenance and repair concepts to solve problems before they arise. These include concrete, recurring measures that we tailor exactly to your property — whether as part of annual house sewer maintenance or to meet the requirements from the building book (ÖNORM B 1300).
Our services range from regular inspection of surface inlets to detailed inspection of the sewer system using CCTV Inspection to certified maintenance of grease, oil and gasoline separators. Together, we develop predictive planning that gives you the security of a perfectly maintained system.
Frequently asked questions about the maintenance & repair concept
Here you can find answers to the most frequently asked questions about maintenance & repair
A maintenance concept is a plan individually tailored to your property, which includes all necessary, recurring work on your sewage system. This includes regular cleanings (e.g. from surface inlets, traps, filters) exams (e.g. functional control of backflow protection) and professional inspection of the entire sewage system. This work is also often carried out within the framework of the requirements of Building book (ÖNORM B 1300) carried out.
Our care concepts are ideal for anyone who wants to plan for the long term and place responsibility for their wastewater infrastructure in professional hands. In particular, these include owners, property managers and facility managers who want to secure the value of their property and keep operating costs predictable and budgetable.
A one-time operation solves an acute problem. A maintenance concept, on the other hand, is a proactive partnership. We “manage” your system, take care of all necessary measures proactively and keep you up to date with complete documentation. This not only gives you security, but also saves considerable costs and effort in the long term.
The maintenance intervals depend on your system. As a guideline, we recommend annual house sewer maintenance and the inspection and cleaning of surface inlets twice a year.
Special systems have their own requirements: For separator systems (grease/oil/gasoline), we comply with clear legal requirements. For the backflow protection Quarterly to annual inspections are recommended, depending on the type of building.
As part of our initial assessment, we create an individual plan that is tailored exactly to the needs of your property.
Should a need for renovation be identified during an inspection, you benefit from our advantage as a full-service provider. We will inform you immediately and, upon request, create a transparent restructuring plan with a clear priority recommendation for the necessary measures. This gives you analysis, advice and solutions from a single source.
Since every care concept is individually tailored to the needs and circumstances of your property, there are no flat rates. The costs depend on factors such as the size of the plant, the condition of the pipes and the agreed scope of services. Our goal is to provide you with a predictable and budgetable solution that prevents expensive emergencies in the long term. After an initial assessment, you will receive a clear and transparent offer from us.
Why You Should Choose DerKanal
Immediate Emergency Assistance
Our emergency service is available for you 24/7. Right over the phone, our professionals check whether an on-site deployment is truly necessary or if we can help you with simple instructions.
Technology advantage
We rely on state-of-the-art high-tech equipment for precise, efficient, and material-friendly cleaning.
Experienced Specialists
Our team combines proven craftsmanship with a deep technological understanding and finds the best solution for every problem.
Certified Expertise
Through certifications and ongoing advanced training, we guarantee you service and solutions according to the latest technical standards.
Transparency
We discuss the solution and the costs with you before we start the work. With us, there are no nasty surprises. Furthermore, we fundamentally do not require cash payment in an emergency.
Prevention Over Expense
With professional maintenance and upkeep concepts, we actively protect your pipe and drainage system and help to reduce costs and effort in the long term.
Support with Claims Processing
Our service doesn't end with the repair. We are happy to support you after the job with the entire process of filing claims with your property management and/or insurance company.
Pioneers in Backflow Prevention
Increasing heavy rainfall events challenge every sewer system. As pioneers, we offer you a certified backflow prevention as a comprehensive concept: It includes the sealing of the entire system as well as regular inspection and maintenance.
Wide Range of Services
From pipe cleaning and Cured-In-Place Pipe (CIPP) sewer rehabilitation to leak detection, pressure testing, CCTV inspection, backflow prevention, new sewer construction, and high-performance vacuuming work: We are your experts for everything related to sewer technology.
Sustainable and Responsible
We consciously commit to environmental protection. Whether through our growing e-fleet, electricity from our own PV system, or modern water recycling wherever possible: We work sustainably and conserve resources.
The components of our maintenance & repair concepts
Our goal is to offer you an individual concept that is precisely tailored to the needs of your property. Our maintenance planning is based on the following components:
1. Regular inspection & condition control
The basis of all predictive maintenance is the regular and professional inspection of your entire system. On the one hand, this includes monitoring all surface inlets (such as floor drains, rain sinks and traps), which is particularly important in spring and autumn. On the other hand, it includes a detailed inspection of the concealed sewage system using CCTV Inspection to identify problems, such as incipient damage or contamination, before they become emergencies.
Overview of features:
- Range of use: Regular inspection of the entire wastewater infrastructure, from surface inlets and shafts (e.g. for the risk of collapse) to the main pipes
- main advantage: Early identification of weak points to avoid expensive sequelae and unexpected disruptions.
- Technical details: Includes cleaning of areas to be inspected, visual checks, CCTV inspections and complete recording of the condition.
2. Maintenance of backflow protection & separators
Regular maintenance of your technical protection systems is a central part of precautionary measures. We carry out the professional functional testing and maintenance of your backflow protectionso that it works reliably in an emergency. As a certified company, we also carry out the legally required cleaning and maintenance of oil, gasoline and grease separators, including Tightness test according to ÖNORM B 2503.
Overview of features:
- Range of use: Regular maintenance and functional testing of backflow protection and separator systems.
- main advantage: Ensuring the full functionality of your protection systems and compliance with all legal requirements.
- Technical details: Includes certified maintenance and Tightness test according to ÖNORM.
3. Individual maintenance & repair planning
Based on the condition analysis, we develop a tailor-made maintenance plan together with you. We define reasonable maintenance intervals, create renovation concepts if necessary and give you a clear priority recommendation for necessary measures. This procedure gives you full control and ensures maximum planning security.
Overview of features:
- Range of use: Preparation of strategic maintenance and renovation plans for property managers, facility managers and owners.
- main advantage: Full control and planning security through predictive and professional maintenance planning.
- Technical details: Includes the preparation of support concepts, restructuring plans and submission of offers.
At Home in Austria
Our core area for all services, including our 24/7 emergency service, covers Vienna, Lower Austria (Niederösterreich), and Burgenland. Furthermore, for planned deployments and projects, we are also available for you in Upper Austria (Oberösterreich), Styria (Steiermark), Carinthia (Kärnten), and Salzburg.
