Services

Maintenance & repair: Professional care for your wastewater infrastructure

Your partner for scheduled maintenance

A functioning wastewater infrastructure is essential for every property. Ensuring long-term operational reliability while keeping costs predictable is a central task for owners, property management companies and facility managers.

This is exactly where we come in as your strategic partner. We offer you individual maintenance and service plans that solve problems before they arise. These include specific, recurring measures that we tailor exactly to your property – whether as part of annual maintenance of the building’s sewer system or to meet the requirements of the building logbook (ÖNORM B 1300).

Our services range from regular checks of surface drains and detailed CCTV inspection of the sewer system to certified maintenance of grease, oil and petrol separators. Together, we develop forward-looking planning that gives you the security of a perfectly maintained system.

Frequently asked questions about maintenance & repair plans

Here you will find answers to the most frequently asked questions about maintenance & repair.

What exactly does a maintenance plan include?

A maintenance plan is a schedule tailored to your property that covers all necessary, recurring work on your wastewater system. This includes regular cleaning (e.g. of surface drains, catch baskets and filters), tests (e.g. function checks of the backflow protection) and professional inspection of the entire wastewater system. This work is often also carried out as part of the requirements of the building logbook (ÖNORM B 1300).

Who is a maintenance plan suitable for?

Our maintenance plans are ideal for anyone who plans for the long term and wants to place responsibility for their wastewater infrastructure in professional hands. This applies in particular to property owners, property management companies and facility managers who want to protect the value of their property and keep operating costs predictable and budgetable.

How does this differ from a one-off job?

A one-off job solves an acute problem. A maintenance plan, on the other hand, is a proactive partnership. We “manage” your system, take care of all necessary measures in advance and keep you up to date with complete documentation. This not only gives you peace of mind but also saves considerable costs and effort in the long term.

How often does maintenance have to be carried out?

The maintenance intervals depend on your system. As a guideline, we recommend annual maintenance of the building’s sewer system and inspecting and cleaning surface drains twice a year.

Special systems have their own requirements: for separator systems (grease/oil/petrol), we follow the clear legal regulations. For backflow protection, quarterly to annual inspections are recommended, depending on the type of building.

As part of our initial assessment, we draw up an individual plan that is tailored exactly to the needs of your property.

What happens if damage is discovered during maintenance?

If an inspection reveals that rehabilitation is needed, you benefit from our advantage as a full-service provider. We will inform you immediately and, on request, prepare a transparent rehabilitation plan with a clear priority recommendation for the necessary measures. This way, you get analysis, advice and solution from a single source.

How much does a maintenance plan cost?

Since every maintenance plan is individually tailored to the needs and conditions of your property, there are no flat rates. The costs depend on factors such as the size of the system, the condition of the pipes and the agreed scope of services. Our goal is to offer you a predictable, budgetable solution that prevents expensive emergencies in the long term. After an initial assessment, you will receive a clear and transparent quote from us.

The components of our maintenance & service plans

Our goal is to offer you an individual plan that is precisely tailored to the needs of your property. Our maintenance planning is based on the following components:

1. Regular inspection & condition monitoring

The basis of all preventive maintenance is the regular, professional inspection of your entire system. On the one hand, this includes checking all surface drains (such as floor drains, rainwater gullies and catch baskets), which is particularly important in spring and autumn. On the other hand, it includes a detailed inspection of the concealed wastewater system by CCTV sewer inspection to detect problems such as incipient damage or contamination before they become emergencies.

__wf_reserved_inherit
CCTV sewer inspection

Key features at a glance:

  • Application: Regular inspection of the entire wastewater infrastructure, from surface drains and manholes (e.g. for risk of collapse) to the main pipes.
  • Key advantage: Early detection of weak points to avoid expensive consequential damage and unexpected disruptions.
  • Technical details: Includes cleaning of the areas to be inspected, visual checks, CCTV inspections and complete documentation of the condition.

2. Maintenance of backflow protection & separators

Regular maintenance of your technical protection systems is a central part of prevention. We carry out professional function testing and maintenance of your backflow protection so that it works reliably in an emergency. As a certified company, we also carry out the legally required cleaning and maintenance of oil, petrol and grease separators, including leak testing in accordance with ÖNORM B 2503.

Key features at a glance:

  • Application: Regular maintenance and function testing of backflow protection and separator systems.
  • Key advantage: Ensures your protection systems are fully functional and that all legal requirements are met.
  • Technical details: Includes certified maintenance and leak testing in accordance with ÖNORM.

3. Individual maintenance & service planning

Based on the condition analysis, we work with you to develop a tailor-made maintenance plan. We define sensible maintenance intervals, prepare rehabilitation plans where necessary and give you a clear priority recommendation for the necessary measures. This approach gives you full control and maximum planning reliability.

Key features at a glance:

  • Application: Preparation of strategic maintenance and rehabilitation plans for property management companies, facility managers and owners.
  • Key advantage: Full control and planning reliability thanks to forward-looking, professional maintenance planning.
  • Technical details: Includes the preparation of maintenance plans, rehabilitation plans and quotes.

Service Area for Pipe Cleaning, Sewer Rehabilitation & Sewer Technology

We offer our full range of services to private households, property management companies, and commercial businesses throughout Vienna, Lower Austria, and Burgenland. For larger jobs and planned projects, we also operate on a supra-regional basis.

Hero symbol – DerKanal hero icon

Pipe Cleaning & Drain Clearing in Vienna

We provide fast and reliable pipe clearing services across all 23 districts of Vienna. DerKanal is your specialist for professional pipe and sewer cleaning as well as rapid drain clearing – whether in Donaustadt, Favoriten, or Floridsdorf. From our main office in 1230 Vienna-Liesing, we coordinate every job directly across the entire city area.

Sewer technology in Vienna, Lower Austria & Burgenland

Our entire service portfolio is available to you without restriction throughout Vienna, Lower Austria, and Burgenland. DerKanal is your reliable specialist for professional drain cleaning, trenchless sewer rehabilitation, separator cleaning, and leak testing. Whether in St. Pölten, Wiener Neustadt, Baden, Mödling, Klosterneuburg, Eisenstadt, Neusiedl am See, or Oberwart—we provide all services directly on-site.

Major projects & specialized work across Austria

For comprehensive and planned projects—such as liner rehabilitation, specialized milling work, and backflow protection—we extend our service radius to support you in Styria (e.g., Graz, Leoben, Kapfenberg), Upper Austria (e.g., Linz, Wels, Steyr), Carinthia (e.g., Klagenfurt, Villach, Wolfsberg), and Salzburg.