Services

Pipe Cleaning & Sewer Cleaning: Fast, Reliable Against Blockages

A drain is clogged or a pipe is blocked?

Such a problem can quickly bring everyday life to a standstill. Often, it is deposits like grease, hair, or flushed-down residues that lead to serious consequences such as water damage or unpleasant odors.

Regardless of whether it is an acute drain blockage or a stubborn pipe obstruction: DerKanal.at is your reliable partner for professional pipe and sewer cleaning in Vienna, Lower Austria, and Burgenland. With state-of-the-art technology and a team of experienced specialists, we resolve every type of blockage so you can quickly return to normal.

Frequently asked questions about sewer & pipe cleaning

Here you will find answers to the most frequently asked questions about pipe cleaning and sewer cleaning.

How does pipe or sewer cleaning work?

Every deployment starts with your call. Our specialists on the phone analyze the situation with you to best assess the urgency and the problem. On site, our technicians then perform a precise analysis to determine the cause and extent of the blockage. Our area of deployment is comprehensive and includes connection lines in the kitchen, bathroom, and toilet, main lines within the building, as well as property and external lines such as stormwater, wastewater, or drainage lines. Based on the analysis, the appropriate cleaning procedure is selected, whether an electromechanical cleaning for stubborn deposits or a powerful high-pressure jetting for acute blockages. The goal is always to restore your piping system to a perfectly functioning condition quickly, safely, and without damaging the material.

How quickly should a pipe blockage be repaired?

As soon as possible. An untreated blockage can lead to unpleasant odors, water leaks, floods and expensive sequelae. Therefore, the longer you wait, the greater the damage and the associated repair costs can be.

How much does professional pipe cleaning cost?

The costs depend on the type and extent of the constipation. To give you a non-binding initial orientation Here are price ranges for typical assignments:

  • Congestion (kitchen, bathroom, toilet): approx. 100€ — 400€
  • False lines & basic lines: approx. 400€ — 1,500€

Transparency is our top priority: Our technicians analyse the problem on site and discuss the necessary steps with you before we start working. In most cases, the costs of acute events are covered by household or buildings insurance.

Contact us for a non-binding cost estimate.

Will my insurance cover the costs of a drain blockage?

In many cases, this is an insurance claim. In Austria, such costs are often covered by building or household insurance. However, the details of your personal policy are always decisive. We therefore recommend that you check the exact conditions in your contract or ask your insurance company directly.

Surcharges for overnight or public holidays are usually only covered if there is immediate need for action (e.g. when water escapes or backlogs). A sink that “only” drains slowly does not usually justify the assumption of emergency service surcharges.

As your partner, we provide you with full support: We will provide you with a transparent invoice for the submission and, if you wish, we will also be happy to take over direct communication and processing with your property management or insurance company.

Good to know for tenants: If you live in a rented apartment, your landlord or property management is usually the first point of contact if you have problems with the general management of the house.

How can I actively prevent a pipe blockage?

The best protection is active prevention. In everyday life, be careful not to rinse grease, food waste, or hygiene products down the drain and use drain strainers to catch hair and coarser particles. For long-term and reliable protection, we offer professional channel TV inspections and individual maintenance plans. In this way, we ensure the function of your pipe system and ensure that problems do not even arise in the first place.

Why You Should Choose DerKanal

DerKanal Bauprojekt - Nordwestbahnhof Detailaufnahme der Arbeiten

Our emergency service is available for you 24/7. Right over the phone, our professionals check whether an on-site deployment is truly necessary or if we can help you with simple instructions.

We rely on state-of-the-art high-tech equipment for precise, efficient, and material-friendly cleaning.

Our team combines proven craftsmanship with a deep technological understanding and finds the best solution for every problem.

Through certifications and ongoing advanced training, we guarantee you service and solutions according to the latest technical standards.

We discuss the solution and the costs with you before we start the work. With us, there are no nasty surprises. Furthermore, we fundamentally do not require cash payment in an emergency.

With professional maintenance and upkeep concepts, we actively protect your pipe and drainage system and help to reduce costs and effort in the long term.

Our service doesn't end with the repair. We are happy to support you after the job with the entire process of filing claims with your property management and/or insurance company.

Increasing heavy rainfall events challenge every sewer system. As pioneers, we offer you a certified backflow prevention as a comprehensive concept: It includes the sealing of the entire system as well as regular inspection and maintenance.

From pipe cleaning and Cured-In-Place Pipe (CIPP) sewer rehabilitation to leak detection, pressure testing, CCTV inspection, backflow prevention, new sewer construction, and high-performance vacuuming work: We are your experts for everything related to sewer technology.

We consciously commit to environmental protection. Whether through our growing e-fleet, electricity from our own PV system, or modern water recycling wherever possible: We work sustainably and conserve resources.

An overview of our pipe cleaning methods

Depending on the type of blockage and condition of your pipes, we choose the optimal and gentlest process. Here is an overview of our best practices:

Electromechanical Cleaning

During electromechanical cleaning, the inner walls of the sewer and pipe are mechanically cleaned with a special cleaning spring. It is driven by a powerful, electrically operated machine to remove stuck blockages. With the appropriate milling heads, hard deposits are also removed.

Overview of features:

  • Range of use: Home blockages (e.g. in kitchens, bathrooms or toilets) and to remove solid deposits and root growth in pipes with smaller diameters.
  • main advantage: Precise and material-friendly cleaning, which is very effective even in heavily angled pipe systems.
  • Technical details: Suitable for pipe diameters of 32 mm to 400 mm; use of various spring attachments depending on requirements.

High Pressure Jetting

Flushing the pipes with high-pressure units is the quick way to remove “loose” contaminants such as food or hygiene items in the sewer system. After use, the full flow rate is complete again.

High-pressure flushing in the pilot pipe

Overview of features:

  • Range of use: Quick removal of “loose” blockages caused by sludge, grease or hygiene products.
  • main advantage: Eco-friendly cleaning without chemicals, which immediately restores full flow.
  • Technical details: Suitable for pipe diameters of 50 mm to 1400 mm, with a flushing pressure of up to 550 bar.

High Pressure Milling

When normal high-pressure flushing reaches its limits, our high pressure milling for use. Here, hydraulically operated milling heads are driven by extremely high water pressure. This method is ideal for removing massive, hardened deposits or heavy root growth from the inner walls of pipes.

Overview of features:

  • Range of use: Removal of massive, hardened deposits and heavy root growth on the inner walls of pipes.
  • main advantage: Maximum cleaning power where other methods are no longer sufficient.
  • Technical details: Suitable for pipe diameters from 50 mm to 1400 mm.

Vacuuming Work

With our special vacuum suction devices and heavy duty suction machines do we remove liquids, sludge or solids from containers, shafts, separators, cellars or from roofs. The flagship of our fleet “Die Mücke” is a special vehicle that masters even the most extreme challenges and is particularly environmentally friendly through water recycling.

The mosquito in action
  • Range of use: Extraction of sludge, liquids & solids from shafts, pits, cellars, roofs and separator systems.
  • main advantage: Maximum suction power even in hard-to-reach places and over long distances.
  • Technical details: Suction flow rate of up to 4,000 m³/h; flexible use even from extreme depths and heights.

Robotic Milling

For obstacles that require precise precision, we use our remote-controlled robotic cutter one. Under constant camera surveillance, these special devices remove obstacles such as penetrating foreign objects, solid deposits or severe root growth. Another important area of application is the exact reopening of side inlets after an inline repair.

Overview of features:

  • Range of use: Precise removal of obstacles (e.g. foreign bodies, deposits, roots) and precise opening of side openings.
  • main advantage: Maximum precision and control through remote control with permanent camera monitoring.
  • Technical details: Suitable for pipe diameters of 100 mm to 600 mm; extremely powerful milling heads.

At Home in Austria

Our core area for all services, including our 24/7 emergency service, covers Vienna, Lower Austria (Niederösterreich), and Burgenland. Furthermore, for planned deployments and projects, we are also available for you in Upper Austria (Oberösterreich), Styria (Steiermark), Carinthia (Kärnten), and Salzburg.

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