Services
Such a problem can quickly bring everyday life to a standstill. Often, it is deposits like grease, hair, or flushed-down residues that lead to serious consequences such as water damage or unpleasant odors.
Regardless of whether it is an acute drain blockage or a stubborn pipe obstruction: DerKanal.at is your reliable partner for professional pipe and sewer cleaning in Vienna, Lower Austria, and Burgenland. With state-of-the-art technology and a team of experienced specialists, we resolve every type of blockage so you can quickly return to normal.
Our emergency service is on duty for you 24 hours a day, 365 days a year, throughout Vienna, Lower Austria (Niederösterreich), and Burgenland.
+43 50 481 41 41
Call Emergency Services
for immediate assistance with blockages, flooding, and major drainage issues in Vienna, Lower Austria & Burgenland
Here you will find answers to the most frequently asked questions about pipe cleaning and sewer cleaning.
Every deployment starts with your call. Our specialists on the phone analyze the situation with you to best assess the urgency and the problem. On site, our technicians then perform a precise analysis to determine the cause and extent of the blockage. Our area of deployment is comprehensive and includes connection lines in the kitchen, bathroom, and toilet, main lines within the building, as well as property and external lines such as stormwater, wastewater, or drainage lines. Based on the analysis, the appropriate cleaning procedure is selected, whether an electromechanical cleaning for stubborn deposits or a powerful high-pressure jetting for acute blockages. The goal is always to restore your piping system to a perfectly functioning condition quickly, safely, and without damaging the material.
As soon as possible. An untreated blockage can lead to unpleasant odors, water leaks, flooding and expensive consequential damage. The longer you wait, the greater the damage and the associated repair costs can become.
The costs depend on the type and extent of the blockage. To give you a non-binding initial idea, here are price ranges for typical jobs:
All figures are guide prices incl. call-out and 20% VAT during regular working hours.
Transparency is our top priority: our technicians analyze the problem on site and discuss the necessary steps with you before we start work. In most cases, the costs of acute incidents are covered by household or building insurance.
Contact us for a non-binding cost estimate.
In many cases, this is an insurance claim. In Austria, such costs are often covered by building or household insurance. However, the details of your personal policy are always decisive. We therefore recommend checking the exact terms of your contract or asking your insurance company directly.
Surcharges for night-time or public holiday call-outs are usually only covered if immediate action is required (e.g. if water is escaping or backing up). A sink that “only” drains slowly does not usually justify covering emergency service surcharges.
As your partner, we support you all the way: you will receive a transparent invoice from us to submit and, if you wish, we will be happy to handle direct communication and processing with your property management company or insurer.
Good to know for tenants: if you live in a rented apartment, your landlord or property management company is usually the first point of contact for problems with the building’s shared pipes.
The best protection is active prevention. In everyday life, make sure not to flush grease, food scraps or hygiene products down the drain, and use drain strainers to catch hair and coarse particles. For long-term, reliable protection, we offer professional CCTV sewer inspections and individual maintenance plans. This way, we keep your pipe system working and make sure problems do not arise in the first place.
Depending on the type of blockage and the condition of your pipes, we choose the best and gentlest method. Here is an overview of our proven methods:
In electromechanical cleaning, the inner walls of sewers and pipes are cleaned mechanically with a special cleaning spring (drain snake). It is driven by a powerful electric machine to clear stubborn blockages. With the appropriate cutting heads, hard deposits are removed as well.
Flushing pipes with high-pressure units is the fast way to remove “loose” contamination such as food waste or hygiene products from the sewer system. Afterwards, full flow is completely restored.
When normal high-pressure jetting reaches its limits, we use high-pressure milling. Here, hydraulically driven cutting heads are powered by extremely high water pressure. This method is ideal for removing massive, hardened deposits or heavy root ingress from the inner pipe walls.
With our special vacuum units and high-performance vacuum trucks, we remove liquids, sludge or solids from tanks, manholes, separators, basements or roofs. The flagship of our fleet, “Die Mücke”, is a special vehicle that masters even the most extreme challenges and is particularly environmentally friendly thanks to water recycling.
For obstructions that require pinpoint precision, we use our remote-controlled robotic cutters. Under constant camera monitoring, these special devices remove obstructions such as protruding foreign objects, solid deposits or severe root ingress. Another important application is the precise reopening of lateral connections after CIPP lining.
We offer our full range of services to private households, property management companies, and commercial businesses throughout Vienna, Lower Austria, and Burgenland. For larger jobs and planned projects, we also operate on a supra-regional basis.
We provide fast and reliable pipe clearing services across all 23 districts of Vienna. DerKanal is your specialist for professional pipe and sewer cleaning as well as rapid drain clearing – whether in Donaustadt, Favoriten, or Floridsdorf. From our main office in 1230 Vienna-Liesing, we coordinate every job directly across the entire city area.
Our entire service portfolio is available to you without restriction throughout Vienna, Lower Austria, and Burgenland. DerKanal is your reliable specialist for professional drain cleaning, trenchless sewer rehabilitation, separator cleaning, and leak testing. Whether in St. Pölten, Wiener Neustadt, Baden, Mödling, Klosterneuburg, Eisenstadt, Neusiedl am See, or Oberwart—we provide all services directly on-site.
For comprehensive and planned projects—such as liner rehabilitation, specialized milling work, and backflow protection—we extend our service radius to support you in Styria (e.g., Graz, Leoben, Kapfenberg), Upper Austria (e.g., Linz, Wels, Steyr), Carinthia (e.g., Klagenfurt, Villach, Wolfsberg), and Salzburg.